FAQ about COVID-19 (Coronavirus) and What We are Doing About It
Updated: May 14, 2020
We are taking extreme measures to ensure everyone's safety and health. Here are the policies/procedures we have implemented:
- Inside front door will remain open so no pulling needed on the way out
- Hand sanitizer to be used by everyone entering the office
- Plastic "sneeze guard" has been put up at front desk
- Front desk will be checking in patients (no sign in sheet)
- Credit card swiper is patient accessible so you can swipe your own card and not hand it to the receptionist
- Every session begins with therapist taking patient's temperature (non contact thermometer) (anyone with temp over 99.6 will be sent home)
- Every staff member's temperature will be taken in the beginning of the day (anyone with temp over 99.6 will be sent home)
- Every patient needs to wear a mask. We will provide masks (free of charge) to any patient who needs (at each session)
- Chaperones are asked to stay in their cars whenever possible Therapists will wear masks and gloves
- If requested by patient, therapist can wear face-shield
- Every treatment room/table will be sanitized before every session
- All exercise equipment will be cleaned immediately after every use
- No "non cleanable" equipment will be used (rope, putty, therabands etc.)
- We will only be using Eco-Pro pillow cases that can be sanitized between treatment sessions (no cloth/cotton pillow cases)
- Patients will be kept at least 6 feet apart in the gym
- One on one session times will be extended to minimize the number of patients in the office at one time
